Support & faqs | LT auditor+

Before requesting support please ensure you have read the necessary documentation. If you are evaluating, the downloaded zip files all include a "Start_up" document in PDF format (see also below). Please consult this document to double check that installation has been performed correctly.

Please note: If you are not running the latest release of the software, you may be asked to update to the latest release before further investigation can take place.

Support request

If you cannot find your answer in the documentation / FAQs below, and wish to ask a question or report a problem Contact support

LT Auditor+
LT Auditor+ for Windows Vn 9 user guide
Quick start reference guide
LT Auditor+ SQL Vn 9 report generator start up
Quick start reference guide
LT Auditor+ SQL Vn 9 report generator Full Manual
Latest developer reference manual
LT Auditor+ for Windows Vn 8 start up guide
Quick start reference guide
LT Auditor+ for NetWare Vn 8 start up guide
Quick start reference guide

 

LT AUDITOR FAQ's  

Group Policy Auditing

The Microsoft Group Policy Management Console (GPMC) must be downloaded from Microsoft.com in order to take advantage of Group Policy Auditing.

If you are installing LT Auditor+ for the first time and will be auditing Group Policy, you will need to download the GPMC;

if you are updating an existing LTA installation prior to SP2, you will need to download the GPMC. The GPMC download may be found at:

http://www.microsoft.com/downloads/details.aspx?FamilyId=0A6D4C24-8CBD-4B35-9272-DD3CBFC81887&displaylang=en

NOTE: GPMC comes preinstalled with 2008 servers

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Is it possible to configure NET Alerts on Windows 2008 and Vista?

This is not poossible. Instead, use SMTP Alerts.

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Which databases are supported by LT Auditor+ ?

LT Auditor+ v9 for Windows supports the following databases:

• Microsoft SQL (2000/2005).

• Oracle (9i, 10g)
Creating and configuring an LT Auditor+ database is done in the following 4 stages:

1. Creating the database.
2. Creating database objects.
3. Setting access permissions.
4. Setting up database maintenance jobs

Two databases will have to be created for LT Auditor+. We call these the production database and the archive database. The production database hosts audit data for a period of time, usually 30 days, after which older data is moved to the archive database. The archive database hosts audit data for a longer period of time, usually 90 days. The number of days each database can hold data is configurable.

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More information on SQL database creation

Please access the following link:

For SQL Server -

http://support.microsoft.com.


For more information on creating an Oracle database, access:

http://www.orafaq.com.

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Unable to access reporting console - 'User does not have sufficient permissions on database objects' error appears.

Edit the following file
C:\Program Files\Blue Lance, Inc\LT Auditor+\Reporting Console\BIN\BLPReportGenerator.exe.config

Change

(add key ="BindingKey" value="1"/)

to

(add key ="BindingKey" value="2"/)

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Data is not being rolled up to database from the manager - how can I Debug ?

Edit the file on the Server that runs th Management console -

E:\Program Files\Blue Lance, Inc\LT Auditor+\Security Management Framework\Bin\BLPAuditingService.exe.config


Set the following
(!--(add name="SCHTraceSwitch" value="4" /) --)

to

"(add name="SCHTraceSwitch" value="4" /)"

and

"(!--(add name="SRVTraceSwitch" value="4" /) --)"

to

"(add name="SRVTraceSwitch" value="4" /)"

Finally, Set

"(!-- (add key="TraceLogLifeTime" value="20000" /) --)"

to

"(add key="TraceLogLifeTime" value="20000" /)"

This will create the following folder that will contain log files showing Manager>Database rollup activity.

E:\Program Files\Blue Lance, Inc\LT Auditor+\Security Management Framework\Tracelogs

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How does LTA NetWare support clusters & what is the recommended way to set-up monitoring on them?

1. LT Auditor+ has to be loaded on all servers (nodes) in the cluster.
2. Please ensure that LT Auditor+ is not installed on a clustered volume.
3. If the clustered volume is to be audited, please set filters for that volume(s) and ensure that all servers (nodes) have the same filter settings.

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When installing LTA Win vn.8, SP3, a re-boot is required:

After installing or upgrading to LTA Windows version 8, SP3, it is necessary to perform a re-boot on the server or workstation to which the install has been done, even if the install says that a re-boot is not necessary.

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LT AUDITOR+

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